Hello,
I suggest you to try the methods below and check if this helps.
Method 1: You can try setting the headphone as default and check if the issue persists.
a. Right click on the volume icon in the system tray and then click 'Recording devices'
b. Right click on the blank space in the popped up window and then select 'Show Disabled Devices' and 'Show Disconnected Devices'
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c. Right click on Headphone and then click 'Enable'
d. Highlight the microphone and then choose 'Set as Default Device'
e. Click Apply and Ok.
Method 2: Let's adjust the volume for your microphone and check if it is set as default.
a. Right click the speaker icon which is on the right bottom corner of the desktop screen of the taskbar.
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b. Click on Sounds, click the Recording tab.
c. Click Microphone, and then click Properties. (Note: Make sure that Working appears under Microphone. If Working does not appear, click Microphone, and then click Set Default.)
d. In the Microphone Properties dialog box, click the Custom tab.
e. Select or clear the Microphone Boost check box.
f. Click the Levels tab.
g. Adjust the volume slider to the level that you want, and then click OK.
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h. Click OK to close the Sound dialog box.
Kindly let us know the status of the issue to assist you further.
Razer Kraken Mic Not Working
Thank You.